Hii, 2 Days back I installed Newsletter plugin and then activated that plugin after that TagDiv Composer has been stopped working. It is showing “There has been a critical error on this website. Please check your site admin email inbox for instructions” this when I open TagDiv Composer… Please resolve this problem.
Hello,
Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps; make sure that the theme is activated and use an SSL plugin for HTTPS.
Also, please check what version of PHP you have, we recommend version 7.3.
Hope this helps you!
Thank you!
These all requirements are already has been set up by your team and the theme and all the plugins were working properly but after installing the newsletter plugin the issue of TagDiv Composer started again…Before that, everything was working perfectly and I have tried to deactivate the newsletter plugin but nothing changes…
Hello,
This problem may be due to the versions of PHP used. Please update also, the PHP version to 7.3 and see if the problem persists.
Thank you!
I have updated the newspaper theme and the problem has resolved but the templates option of header and footer is removed from there
But after installing all the plugins TagDiv composer is not working
Hello,
If using the standard templates for header/footer then please make sure you have activated the Standard Pack plugin.
Also, please does a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the tagDiv Composer works.
Thank you!
