Dear Sir,
We have an issue with the Tag div composer. After editing the page with tag div composer, we can not save changes.
After we press Save it is starting to go around but we don’t get a notification that changes are saved as it was before.
Please find screenshots.
https://mina.news/wp-content/uploads/2022/03/Screenshot-2022-03-31-at-12.01.47.png
We are using Newspaper theme ver 11.4.2
Thank for your support!
Jasa
Hello Jasa,
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.
Please let me know the results!
Thank you!
Hello Anamaria,
I checked all links that you send but without success. After I edit the page using tag div composer, I can’t save it. Icon “save” is in an infinity loop.
I checked my WP Super cache plugin settings, my Cloudflare settings and I checked the firewall (modSecurity) on my Plesk.
What we can do to solve this?
Regards,
Jasa
Hello,
Please provide a video when you try to save the settings and you have the console opened.
Have you tried to see that this issue is not caused by a plugin conflict?
Thank you!
Dear Anamaria,
Link for video with screenrecoridng:
https://mina.news/wp-content/uploads/2022/04/Screen-Recording-2022-04-04-at-13.42.31.mov
After a minute I choose close and then I receive a message that changes will not be saved.
List of plugins:
https://mina.news/wp-content/uploads/2022/04/Screenshot-2022-04-04-at-13.48.26.png
https://mina.news/wp-content/uploads/2022/04/Screenshot-2022-04-04-at-13.48.15.png
Thanks,
Jasa
Hello Jasa,
We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
