Tag Div Composer Not Loading Content

Posted in: Newspaper
Post count: 27

The tagdiv composer is not loading any content. The loader keeps running continuously and then the page becomes unresponsive. Started Happening all of a sudden. No new plugins installed.

The host limitation (Apache) has been put in place in the htaccess file
The php memory limit is set as required.

I am not sure if it is relevant to this, but the infinite scroll on the article page also stopped working at the same time. The loader keeps running without loading the next article. I will create a separate topic for that if it looks like a different issue.

URL to check: https://www.thip.media/covid-19/can-hand-sanitizers-cause-fire-hazards-what-is-the-best-way-to-use-hand-sanitizer/4390/

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Post count: 27

Hi,

1. It’s not a plugin conflict. I deactivated ALL plugins and checked. The problem still persists.

2. The system status is also all green.

I tried doing a fresh installation in a test server with a fresh wordpress installation with no plugins at all (just to check). The problem persisted even then.

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

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