Tag div is not working in my website starsrite.com

Posted in: Newspaper
Post count: 15

I tried to see if there is any conclict with other plugins .. I could not find any
I tried to deactivate and reactivate composer … still it does not work

the tagdiv composer is giving a blank white page and does nothing

Post count: 35449

Hello,
Please do a test using only tagDiv plugins and see if the problem persists. Also, make sure that the theme requirements are set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

Post count: 15

thank you … but I did try to deactivate and use only tagdiv plugins I still have same problem.. I also see that some others might be experiencing same issue … tagdiv composer is not working

Post count: 35449

Hi,
I understand that you’ve tried using only the tagDiv plugins and the issue still persists. However, did you follow the theme requirements outlined in our guide—particularly the code modification shown here: https://i.imgur.com/UYsywkT.png ?

Can you confirm whether you applied that change? If so, does the problem still occur afterward?
Thank you!

Post count: 15

thank you Calin

I tried to add the code on the htaccess file unfortunately I am not an expert IT .. however still the composer is giving me a blank white page.

Overall the site is working okay.. but I can not get the composer to work!!!

Sam

Post count: 35449

Hi Sam,
I understand, if you want, we can take a look. For this, please make a backup of your website and contact us via email at contact@tagdiv.com and provide your WP-admin and cPanel or FTP access. We’ll check it as soon as possible. Also include the link to this topic to identify you faster.
Thank you!

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