Hi, I purchased this theme today, and when I click on tag div composer it shows:
This page isn’t working
(my website) didn’t send any data.
ERR_EMPTY_RESPONSE
My website – blazenews.in (I havent done anything as i am unable to open tagdiv)
And I don’t know to code so it’s difficult for me to handle it.
what should I do?
I have tried downgrading newspaper theme and updating, downgrading WordPress and updating,
Reinstalling theme many times, reinstalling plugins.
and resetting all settings.
my WordPress is Cpanel-based, bought from GoDaddy.
Please help me!!
Hello!
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please contact your host provider, let them know about this issue and maybe your hosting provider can provide some advices as well.
Let me know the results!
Thank you!
HI,
now it is showing
The webpage at https://www.blazenews.in/wp-admin/post.php?post_id=505&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fwww.blazenews.in%2F might be temporarily down or it may have moved permanently to a new web address.
and still not working, I literally deleted WordPress and reinstalled in cpanel.
help?
Hello!
Please let me know what the issue exactly you have now, so I can help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
It is showing.. https://www.screencast.com/t/YXPmuZRNK
Please help me as soon as possible. I think it’s a serious issue can you contact me through anydesk? or any screen sharing app. so that you can solve this issue faster, If you are okay with it! I have checked all site health and requirements everything is alright from my side
Hello!
Did you contact also your host provider?
Unfortunately, we do not provide support via calls or screen sharing apps.
Check this guide: http://net-informations.com/q/mis/reached.html
Hope that helps you!
Thank you!
Yes i connected godaddy for this and they were unable to help,.they said to talk to theme provider,
How can i use your theme if tag div composer will not work,
My money is just wasted in this!
Ahh! Atleast can i send these credentials to you so that you check the problem on your backend.!?
Atleast give me some solutions please.
Hiiii, help me out please, it is over three days and still, I am waiting for you to come and help and you just send one link, its not working.!!!!
Help me please, my followers are losing.
see how just your theme destroyed my website blazenews.in
like I can’t even edit it. Is this how you treat one who invested in you, This all is very irritating please solve it. It’s over three days and I can’t even change the Urdu language back to English. WHYYYYYY!!!!1
Hi blazenews.in,
We are sorry for this inconvenience and we believe that this is not a pleasant situation.
Many similar situations have been resolved just by making the necessary settings for the theme, for example you set this code -> https://i.imgur.com/ssBuZr1.png -> https://forum.tagdiv.com/requirements-for-newspaper/ if everything has been set up then please contact us by email at contact@tagdiv.com provide wp-admin and cPanel access, include this topic and set a message like “urgent” and we’ll check this problem as soon as we get you email.
Thank you for your understanding!
I have mailed it to you with all credentials, and an ‘urgent’ msg with the topic name and tagging @calin and @bettina now please help me on an urgent basis, it’s a humble request to you.
I have sent mail from blazets.15@gmail.com
mail content –
Please help me with this issue, I am unable to use tag div composer after all possible tries.
topic link: https://forum.tagdiv.com/topic/tag-div-this-page-is-not-working/
WP ADMIN
USERNAME – ********
PASSWORD – *************
CPANEL
USERNAME – ***********
PASSWORD – **********
”
help me as soon as possible.
ANOTHER ISSUE IS OCCURED NOW 🙁
IT IS SHOWING THE HEADER ON
BUT NOT ON THE HOMEPAGE, WHAT SHOULD I DO?
Hello!
I understand that you solved the issue, right?
Thank you!
