Hey Anamaria – thanks but this video presumes I have an actual box to click. There are no ad boxes in my composer!!! They only appear on the website when I’m not logged into wordpress or using an incognito window. Is there some alternate view I need to click to get the boxes to appear for non logged in users?
Hi – I really would like to stop displaying tagdiv ads on my website…. please.
Here is a video of me in my composer showing I have no ad boxes to select:
https://www.screencast.com/t/dqSxSs157K
Please please please please tell me what I can do to get them off my site.
hi!!!!
I found some raw code before you go into the tagdiv composer that has the word “advertisement”. So perhaps there is something there but obviously doesnt show up in the composer. I reinstalled all the plugins and it hasnt helped to show them. Can someone please help my urgently.
I tried to edit the title of the advert and it reflected on the site so the code is editable and clearly somewhere embedded in the overall homepage…. I could probably directly delete this ad from the raw code but this to be quite frank this is way beyond my jurisdiction. Can someone please pleaseeeeeeeeeeeeeeeeeeee help fix this.
Hi SAMYTHEBIGJUICY, I see that you have installed the PULSES PRO pre-build website, on this the ad are set using tagDiv Composer -> https://i.imgur.com/EfNf1Xu.jpg
If the ads appears only when you are not logged, then this is not a theme problem and it is a cache problem (most of the time it get solved by cleaning all cache), you can make a test disable all cache you have on your website and check again. When the cache is work correctly it should display the same thing for logged and un-logged user.
If the problem is still persisting, please provide a link to your website!
Let us know the results!
Cache clear worked thank you!
Hey man actually I just tried to look at the site from my phone and it had tagdix ads on it – I went to check the view from incognito view and indeed there still appears to be a tagdiv ad at the bottom of this page. https://thescreamingvoid.co.uk/
Take a look please.
Although I appreciate the ongoing help I’m not really sure what this means:
“you can make a test disable all cache you have on your website and check again”
How do I do this? I don’t have any cache plugins and I cleared my chrome cache for sure because I had to log back into all my accounts, also given I’m browsing from incognito which has no local cache doesnt this prove its not a caching issue?
One more point – I understand the cache purge at the host is done by FTP or SSH but clearly wordpress supports neither of these – the cache solution on the Newspaper forum is to use WP Super Cache which is no longer downloadable as it is incompatible on the plugins site. Hence I would appreciate being told what to do here as I have no idea what else I can try to get rid of these tagdiv ads.
Hi SAMYTHEBIGJUICY,
Yes, I was referring to some cache plugins, cache on host or cloudflare.
The WP Super cache plugins is the one that we tested with our theme and we made a guide for it, but you can use other cache plugins, all that needs is to find the right settings.
About the ads, it is possible to have some ads left on some pages or cloud templates, on those were are display, use tagDiv Composer and replace/remove them-> https://forum.tagdiv.com/ads-adsense-overview/ also this is still compatible and can be downloaded https://i.imgur.com/akfvnKC.png
Thank you!
I just deleted this piece of code from the template and the ad has disappeared:
https://www.screencast.com/t/D7M3vNeykm
Doesn’t this prove that it is not cache-related and a bug in the template?????
The ads are directly in the code… what’s this got to do with clearing cache? when I removed the code the ad disappeared instantly on refresh.
Sorry to be frank here but can you fix this ASAP to get these horrific placeholders off my site or guide me on how to do this myself as soon as feasibly possible? Using my own site to promote Tagdiv after the amount of time and frustration this has caused is just adding insult to injury.
Hi,
I thin that the message you gat is do to others plugins -> https://i.imgur.com/Y5kNvx6.png -> https://i.imgur.com/q2dNVNd.png
The theme is using shortcode to build pages and cloud templates, and that it is way the ads are set in the page “code”, but is no need to delete them like you did, you need to edit the page using tagDiv Composer, and use the right click to delete an element -> https://i.imgur.com/qrwv64j.png also the ad box can be configurate using the tagDiv Composer -> https://forum.tagdiv.com/ads-adsense-overview/ so if you do like this, the ads will disappear from that page/templates.
If you tied like this and the ads were not displayed in composer can be because of some cache (this was the most case that we saw). I also just checked again on my install and for me everything is working normally and the ads are display in tagDiv Composer -> https://i.imgur.com/BlttnFl.jpg -> https://i.imgur.com/aStpTb9.jpg so maybe, if is not a cache it can be a browser extension or from an extra plugin. Please try it only with tagDiv plugins enabled. From what I can see here you use some extra plugins https://www.screencast.com/t/wnMUVFYR44 and some of them are even change the default WordPress.
To remove the ads from the pre-build website that you have installed, you’ll need to check each cloud template and page that was added when you install the pre-build website -> https://i.imgur.com/KYiGTic.png
If the problem persist, we can take a look at it, for this please send us an email at contact@tagdiv.com provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!
