“tagDiv Cloud Library” doesn´t work

Posted in: Newspaper
Post count: 1

The “tagDiv Cloud Library” doesn´t work. It is always showing “Loading templates…”.
I am using Version: 11.5.1

Post count: 35449

Hi tqripple,
Most of the time this problem was related to an extra plugin. In case that you have other plugin then tagDiv plugins, please do a test using only the theme plugins and see if the problem persist.
Also, please be sure that the theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special wp memory limit.
Thank you!

Post count: 39

I have the same problem.My website is new.So,I don’t have any extra plugins.My system status requirements is okay ..

My system status

Theme version 11.5.1
Theme database version 11.5.1
HTTP channel test wordpress
Installed demo Gossip PRO – demo ID: gossip_pro | install type: full

Server software LiteSpeed
PHP Version 7.4.30
post_max_size 1024M
max_execution_time 1500
max_input_vars 2000
SUHOSIN installed false
PHP extensions mbstring available
GD library available

WP version 6.0

WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No detected

Post count: 35449

Hi moss8007, from your details the theme settings should be just fine. Maybe there is something else that is interfering.
Did you checked the browser console? Sometimes the problems that are interfering are displayed there as errors.
If you wish, we can check the problem, for this please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access. Include the link of this topic to identify you. We’ll check it as soon as we can.
Thank you!

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