tagDiv composer

Posted in: Newspaper
Post count: 3
Hovelings
#337658
Mar 27, 2020 at 5:07 pm

After installing the companies logo, the tagdivComposer doesn’t load anymore.
We tried your options for “when tagDiv composer is not working”; no result.

Post count: 18283
Vlad S
#337800
Mar 30, 2020 at 8:37 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 3
Hovelings
#337951
Mar 30, 2020 at 6:19 pm

All the system requirements accomplished, no plugin conflict. An now?

Post count: 18283
Vlad S
#338067
Mar 31, 2020 at 10:56 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– All 3 purchase keys

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

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