TAGDIV Composer appears blank suddenly

Posted in: Newspaper
Post count: 78

Hi, I was editing my homepage successfully few minutes ago without any problem but, suddenly whenever I press the edit by TAGDIV Composer button, it appears to be blank only.

I have tried to delete all shortcodes inside my homepage and appears to be the same.

I have also tried to uninstall all plugins and reinstall again.

What can I do to fix?

Testing Site: AsWheatAsUs.com

  • This topic was modified 5 years by SeaBlueHK.
Post count: 1

Same problem here after upadating theme + plugins !! All pages are impacted.
Please advice !

Post count: 13

Same problem here. How to solve?

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 78

As per mentioned, I have already tried to delete all shortcodes inside my homepage and appears to be the same.

I have also tried to uninstall all tagDiv plugins and reinstall again.

I have also deactivated all plugins but using only tagDiv ones.

I have even reinstalled the newest wordpress update.

I was using it successfully few minutes ago and it just suddenly do not work.

*I have been using it without any problem for few months time, it just suddenly becomes blank since yesterday. I have not installed anything new.

*FYI, I have a cloned testing site that I have the newest wordpress version but old version of tagDiv plugins and it is still working fine.

*I have sent an admin login id & password to your team via email.

Thanks.

  • This reply was modified 5 years by SeaBlueHK.
  • This reply was modified 5 years by SeaBlueHK.
  • This reply was modified 5 years by SeaBlueHK.
  • This reply was modified 5 years by SeaBlueHK.
Post count: 78

Downgraded to Woocommerce 4.6.2 version and worked fine now, thank you for support team’s reply. Solved.

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