Hello, on our staging website (https://staging.charterpartydisputes.com/) we have set Blog page (https://staging.charterpartydisputes.com/blog/) as the Posts page through Settings > Reading in the WordPress Dashboard.
When I’m on the Blog page the Edit with tagDiv Composer option is not available and after I click Edit Page and then click on TAGDIV COMPOSER I get the following Error Message:
“Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
Can you explain this behaviour and how to prevent it? Thank you.
Hello!
This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello, I have deactivated and deleted tagDiv Composer and deactivated every other Plugin installed. The issue remains.
Please note the issue remains even when I choose another page as a Posts page, while tagDiv Composer seems to be accessible with no issues in every one of the single posts. The problem appears only on the page of the accumulated posts.
Hello!
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you for understanding!
I just sent an email according to your directions. Looking forward to your response.
