Hello, I have my website with the following:
Newspaper 11.4.2
tagDiv Composer 3.2
tagDiv Cloud Library 2.1
tagDiv Standard Pack 1.3
When I try to edit a page, like some properties of an element (CSS), it deletes the content.
E.g.
I create a new row inside a page, with 1 column and 1 element:
I try to modify the row padding -> whole row disappears
I try to modify the cell margin -> whole row disappears
I have a row with two columns, and the right one is sticky: it doesn’t stick. I try to uncheck and re-check the “sticky” property -> whole content disappears
I’ve tried to uninstal and re-install the theme plugins, but nothing has changed.
What can I do?
Thank you
Hi,
Is this problem happening when you are using only tagDiv plugins?
If, so, then we’ll like to check this situations, for this can you please make a screen record.
A solution for sending a screenshot/video is this tool: https://www.techsmith.com/jing-tool.html
After making the video, you will have a link, paste it here. If you have other tools, you can use them.
Thank you!
Hello,
here’s a recording of it
Hi,
This is the first time when I see this problem. I just tried to recreate it on my install but for my is working correctly -> https://i.imgur.com/PUHDdST.png
Can you please make a test using only tagDiv plugins on a new page.
Also you can update the theme to v11.4.3 -> https://forum.tagdiv.com/how-to-update-the-theme-2/
In case that the problem is still persisting, then please make a full backup and contact us via email at contact@tagdiv.com and please provide wp-admin access to check the problem.
Thank you!
