Hello, I am a user of TagDiv, and I have a problem: it turns out that I cannot install “TagDiv Composer”, even though I try my WP will not let me install it and by FTP, when I activate it, my page has an error 500, do you have documentation of possible solutions? , thanks.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
I appreciate the help provided, I managed to install the “TagDiv Composer” plugin, BUT I have a new problem (for which I already read the documentation and check that the minimum requirements for its operation were ok), the problem is the following:
I have “TagDiv Composer” installed, but once I want to install a demo, it does not install correctly, I check the permissions of my upload folder and they are fine, I also check the WP_DEBUG that is false in wp-confing.php and it is also , I can’t get the demo to install correctly and the “Edit with TD Composer” option appears in the menu bar to make changes, I have the template and plugins updated and activated,
Any solution, I find absolutely nothing to make it work?
thanks.
** The error occurs when installing the demos “https://demo.tagdiv.com/newspaper_magazine/” or “https://demo.tagdiv.com/newspaper_local_news/”
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
