1. When editing the CSS/styling of rows or columns in TagDiv the entire row becomes undetectable for editing. Sometimes it even disappears.
2. When making changes to Column Gap value, the element/row/column becomes undetectable or editable.
3. In the Single Posts template, when using the Social Share element, the element only shows 3 social sites and doesn’t show the others. It also doesn’t show the + button for an expanded list of available sharing sites.
Please get in touch with me so that I can share the admin login details with your technical team to debug these issues.
The current version is Newspaper V 10.3.5
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have disabled the child theme and made sure the system requirements match the doc. But still the issue is seen. Tried disabling the plugins too.
Can we have a one on one call so that I can show the issue?
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Please note that due to high number of requests the response time can be delayed up to 48hrs.
Thank you !
