Hi There
My TagDiv composer is not working after the 9.1 update. The page just keeps on loading. I know it is from the update, cause a staging copy I have with version 9.01 works fine. And there has not been made any changes to the page in the meantime.
I have only edited the page in TagDiv composer!
Looking forward to hearing from you.
Site: https://wefrb.dk
Best regards from Lars
Hi,
After theme update please try to update TD Composer, if this don’t work, please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thank you for your understanding.
Hi Calin
Thanks for a fast reply. All plugins are updated. I have already added the code to .htaccess file. All lights are green in System Status. Alle requirements are met.
As I wrote, the page works in 9.01 and the server setup is exactly the same. So I assume the issue is on your end?
Best regards from Lars
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you.
Thanks. I have identified the plugin conflict to be EventON. Since this is a rather large and popular plugin, is there any chance you will try to correct this issue?
Hi,
Unfortunately this plugin was not been tested on our theme, but I’ll put this plugin on the feature checklist, this is all I can do for the moment, the rest depends on developers.
Thank you for your understanding.
