TagDiv Composer Infinite Loading

Hello peppejari,

Please make sure that you do not have any errors through your console and also, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all the caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Please keep in mind that your untested plugins might interact with the theme core files and cause a lot of unknown problems and that’s could be the reason in your case. Try my advice, clear all the caches and check the results. The TD Composer should work as expected.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Try to configure the parameters according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Then test to see if the problem remains. If this does not fix it, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in the email.

Thanks

Hi,

@marijnvdgruiter First please try to disable all your plugins except the tagDiv composer, clear any caching installed then try again. You could also try a fresh theme install using this method
– https://forum.tagdiv.com/install-via-ftp/
There should be no reason for the composer to not work properly on a clean install uisng only the plugins bundles with the theme.
If you still cannot use the composer, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in the email.

Thanks