Hi,
TagDiv Composer is extremely slow to work with, even selecting elements on the page can take several seconds to populate content in the side panel. Sometimes the content won’t show until I click something else, wait, then click back on the item I want to edit. Even then, I might have to do that several times and wait 10-20s each time to see if anything happens. When I make changes, they also take a long time to show, alternatively the element lightens and hangs without updating the page. Sometimes the changes will save, sometimes it won’t.
When saving, occasionally the page saves quickly, as you’d expect, but the majority of the time it hangs, fails to save or saves in the background, while the Composer window hangs and needs to be reloaded. A 5 minute job can easily take 20+mins – very annoying and it gets progressively worse as the day goes on.
The issue is exactly the same on live as well as on my local server. As far as I know, everything is setup as per your requirements. At first I thought it was because I hadn’t activated WP Super Cache, which I was going to do once the site was complete, but it hasn’t made any difference.
Can you help?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Setup is as per your requirements, I had already followed your guide. TagDiv Composer has been slow since it was first installed; straight install, only the required plugins, no child theme, cache cleared, latest WP, etc.
Can you help?
Hi,
You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
