tagDiv composer is not available for editing the post

Posted in: Newspaper
Post count: 16

I have created few post and pages using tagDiv composer. Not sure what happened to the post. When I edit or create new post, the tagdiv composer is no more showing to edit the post. While I can see the tagdiv composer in creating/editing the page.

Can you assist me on this why the tagdiv composer is no more showing on the post? What changes have I done?

Regards,
Neha

Post count: 18283

Hello !

In order to edit the posts you will have to use a single post template from the Cloud Library and edit. Find out more about it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Post count: 16

If I want to use template other than “single post template”, then how we will be able to edit the post?
I am using other template.

Even after changing the template to “Single post template”. TagDiv composer is not available to edit the post.

Can you quickly look into the issue and provide the solution? I cannot wait much as It is delaying my post creation.

  • This reply was modified 6 years by neha.ecm.
Post count: 16

Kindly read the thread properly before responding back. I am reiterating the issue, that while editing the post, the option of editing the post through tagDiv composer is not available. I could edit the post but no option of tagdiv composer is showing. It was working fine till day before yesterday.

Post count: 16

Kindly read the thread properly before responding back. I am reiterating the issue, that while editing the post, the option of editing the post through tagDiv composer is not available. I could edit the post but no option of tagdiv composer is showing. It was working fine till day before yesterday.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Post count: 16

I have sent you all the details as requested. The response from the email support which I have received is not what I have pointed out the issues. Kindly refer to the screenshot sent through email for pointing out the exact issue. I hope that will help you to understand the issue.

Post count: 16

Could you update me on this? It is really frustrating to follow for such an issue which stopped me to edit my post. After sending all details of the issue with the screenshot to support email. No one bothered to reply.Kindly look into the issue asap.

Post count: 18283

Hello !

I will take a look and respond via e-mail. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Post count: 16

Hello Vlad,

I have already sent all the details of the issue via email. Please have a look. Thanks

Post count: 16

Hello Vlad,

How to enable tagdiv composer edit option for posts as it is enabled in page.

Refer screeshot
https://prnt.sc/pzo8ee
https://prnt.sc/pzohpc

It was working fine till few days ago.

Post count: 18283

Hello !

As mentioned on e-mail ! That option does not exist ! There is no bug.

If you want tagDiv Composer on posts you will have to add a cloud library template for posts. Follow this tutorial: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

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