When working in TagDiv composer on Newspaper X theme to modify my homepage, I will go in and make all of my changes get the page how I want it and save the page. Then when I go back in to make more changes I get the following error message:
Error at rows: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Usually at that point my page is blank. If I hit CTRL-Z it will bring up some of my changes I had made and saved but not all of them. Doesn’t seem to matter how many times I save or what I do, I continue to get this error message when I go back in to edit the page again.
I am running WordPress 5.6 and just installed Newspaper X 10.3.9.1 last week.
Any ideas what is happening or how to fix it?
Hi,
In most cases when you get a similar message “ Error at zones: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
I’ve not added any shortcodes that I know of. I built the page completely in the TagDiv Composer using the TagDiv Composer elements to make the page look the way I wanted. I’m not sure where the problem would be. I’ve gone through the linked document you mentioned and don’t see anything that appears to be causing the problem based on the items in that article.
I was able to workaround the issue by creating a new page. Still not sure why I’m getting those issues on the previous page, but so far the new page seems to be working.
Hello,
Usually, if the problem does not persist for the new page then the problem was from a shortcode or some code.
If the problem appears after you set a code or a shortcode you can use the page revision. => https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
