Hi guys,
I switched from NewsMag to Newspaper theme recently, which created a myriad of issues. I don’t really want to install the Standard pack if I don’t have to because it’s a legacy item, but after 10 hours of work, I managed to get the front page to look exactly as I wanted it to… and that’s great.
But, I edited the default cloud layout provided with the demo template I installed (Magazine Pro) for the category, and in tagdiv composer, it looks exactly how I want it to look, and I’ve saved it… but as soon as you try and load the page, it looks like the old one, before I edited it…
Go back into composer, and it looks like the new page… out of it, it’s the old page… I’ve forced cleared my cache and gone incognito/private, but to no avail.
Help… please… 🙂 I’m having wholesale issues with getting the posts to display right too, but that’s a whole other story… I had a layout that worked I thought (single_layout) but it won’t display the reviews, which is about 50% of our content. We can worry about that later.
Hello!
From what you describe, it seems that the Composer doesn’t save the changes. So, please make sure you have an admin account in WordPress with full rights. You can check our guide for any other errors in Composer here: https://forum.tagdiv.com/tagdiv-composer-not-working/
If this is not helping you, then please provide more information about your issue, screenshots or videos in order to help you efficiently.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hi Bettina,
It saves, it just doesn’t display properly… here’s what it’s meant to look like: https://www.screencast.com/t/TyFJE5Oy
Here’s what it actually looks like… https://www.exhaustnotes.com.au/on-two-wheels/
All the elements that are supposed to be up the side, are down the bottom. Like it’s completely lifted what is essentially a sidebar, and dumped it at the bottom of the page.
Hello!
If you have WP Bakery plugin installed and active, then here is the problem. There is a conflict between TagDiv Composer and WP Bakery.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
TagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(salso from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
