Hello,
My colleague Bogdan request you to provide again the wp-admin credentials because he cannot log in with your username and password provided by you. -> https://www.screencast.com/t/qhScbAoSfTRl
Thanks.
I haven’t been able to use TagDiv Composer in over a month. As I read through the numerous threads of other Newspaper users who are having the same problem, I see there are multiple conflicts. Inadequate resources, .htaccess file edits, plugin conflicts, etc.
At some point, the core product, TagDiv Composer needs to be fixed, rather than making every user troubleshoot technical issues that they don’t want to be troubleshooting. Many of us would rather be developing new content.
The newspaper theme is the best theme I’ve come across. However, it is useless to me if I can’t edit my pages.
Hi einvestigator.
Same thing happens to me: https://forum.tagdiv.com/topic/problems-with-tagdiv-composer/
But didn’t work from beginning. Also i can’t give admin login.
Site is live so troubleshoot technical not possible.
Hello einvestigator,
For more investigations regarding on TD Composer, please send us an email at contact@tagdsiv.com with your log-in information (wp-admin) so we can access your setup page. Also, you should provide full CPanel access. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins and check the results. Otherwise, if the problem is still there, I’m waiting for you to mail for more investigations.
Thanks for your understanding!
Hi,
Unfortunately, adding this code as suggested above
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
to .htaccess didn’t work for me and my tagdiv composer is still spinning and can’t load. I tried deactivating plugins, clearing cache, and increasing all resources as suggested and all green now for me in status. Still no luck in updating my home page. please help me!
I tried everything i read about and i am on newspaper 9, everything is up to date, even my WP and PHP. not sure what’s going on.
Thanks!
you’re right Viju, my site is live too and I feel I am stuck in the middle, can’t go back and can’t move forward. :/
WP Editor box in the TagDiv editor wont’ stop loading..?
Screenshort: https://prnt.sc/koryxg
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstring available
GD library available
WP Memory Limit 256 MB/request
WP_DEBUG False
SubstituteMaxLineLength 10M
Hi Support,
I am really stuck here, is there any way I can fix this. I did all the recommended steps and still I can’t even load the editor or add or change any of the elements on my home page. please let me know!
I just tried the composer on a different page and it gave an error at top and didn’t load
“Error at rows: 1(models) : 0(dom). The model does not match the content”
Hi Calin,
I am using TD Composer only on home page, so when I click on edit with TD Composer I get the spinning circle like in the sceen shot below, and everything is frozen I can’t click anything, I have to click the back button on browser to exit.
https://www.dropbox.com/s/x98935dutov7bcs/HomePage.JPG?dl=0
so I tried to edit another page that never been updated with TD Composer and I get this error message as in the below screen.
I did all the system suggestions and they are all green in the status now. I modified the WP supper cache plugin to the recommended setting. I disabled all untested plugins and many others just to test, same results. I even tested on 3 different computers without luck.
I designed a beautiful home page, but I am not sure if me upgrading to version 9 got me to this and I feel stuck I can’t modify homepage anymore.
I hope to hear from you, Thanks!
WP Editor box in the TagDiv editor wont’ stop loading..?
Screenshort: https://prnt.sc/koryxg
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstring available
GD library available
WP Memory Limit 256 MB/request
WP_DEBUG False
SubstituteMaxLineLength 10M
And also try many other things
This problem is from beginning when i buy this theme first time.
My site is live, so i can’t give you login details.
SOFTFULLY.COM
Hi,
In some cases, the mod_substitute module default configuration may cause a timeout error on TD Composer when loading large pages . To fix this you have to add the following lines in the .htaccess file located in your website main folder:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thank you.
Hi Viju,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks.
Hi,
Please read this topic: -> https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Hope you can solve your problem.
Thanks.
I understand but i also made changes in child theme and i will install theme via File manager.
I uploaded zip file via File manager and extract there…
First i will rename, then zip, then upload, then delete old and extract there my folder with the same name of mysite.
Also i have 5 years experience.