TagDiv Composer not saving

Posted in: Newspaper
Post count: 38

Hi. I am loving the TagDiv Composer concept and started to test it by creating a new page and adding, adjusting elements. I saved the page (using the save icon in the TAGDiv composer panel on the left) and then exited TagDiv Composer. It asked me if I was sure (double checked save and it sent a saved message to the top of the screen so I exited). There is resulting code in the Pages template. I saved draft and then re-entered TAG Div composer… all my work is gone. Not sure what I am doing wrong. but can’t see anything on the tutorial about after you have finished designing. I feel I am missing a step

Post count: 23312

Hello Lynden,

Check the System status parameters to be increased according to our documentation Please also make sure you use this guide to have the proper memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Post count: 7

Hello Catalin,

i’m facing the same issue also. I got the TagDiv composer not working when saving a pages. My system Requirements already configured as referred on your link.

Post count: 20685

Hi,


@hellnest
What exactly are you doing and what is happening? Are there any errors displayed?

The solutions from these topics worked for composer problems in some cases, you could give them a try if possible
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know.
Thanks

Post count: 4

Hello. I am also having this same issue. My Cloud Templates and Post pages (I’ve made a few sample posts to check layout) both save perfectly fine. When I try and create a new Page using the TagDiv composer I can add content, save and then exit. I can see my content in the source code, but if I click back in to edit, everything disappears and I’m starting with a blank page again. I’ve tried creating three separate pages and all result in the same thing.

Post count: 20685

Hi,


@MarComm
We could take a look. Please send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks

Post count: 4

Our digital team is working on it at the moment. I’ll let you know how it goes either way.

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