I recently purchased the Newspaper theme and have not yet been able to use it for the purposes it was purchased for.
Being non-technical I have employed the services of those that are and yesterday they advised the following:
“Your login issues are being caused by the “td_composer” (tagDiv Composer) plugin. If that is disabled, then you can login and out no problem. Unfortunately, it seems quite important for the site to function properly, so I suggest you ask their support team why it might be giving you problems”
All the usual tests have been carried out.
Please advise as to potential solutions.
Kindest regards
Ron Robinson
Hello Ron Robinson,
First please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
The issue, in this case, was with the save inner row option, in the tagDiv composer
– https://www.screencast.com/t/SrmHc7pr
Please re-install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Deactivate and remove all theme plugins and reinstall them. Deactivate all other plugins, leave only theme plugins active. Check to see if everything works as intended.
Thanks!
