tagDiv composer not working

Posted in: Newspaper
Post count: 1

tagDiv composer is not working properly. Or rather at all. The composer blocks (and the screen fade to blackish) when I try to drag blocks to the working space or delete them. I also cannot save anything.

Post count: 35449

Hi poeticstand,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you or your host do not have some security module or a firewall that is blocking tagDiv Composer to perform the actions.

Let me know the results!

Post count: 1

I’m finding the same thing but from what I can see … everything is fine.

Post count: 35449

Hi, if you are using the last version of newspaper v10.3.6.1 follow the above steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If there is still a problem, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.

Let us know the results!

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