TagDiv Composer not working

Posted in: Newspaper
Post count: 4

Hi, I’m having a problem with TagDiv Composer on my website: https://www.conocerasturias.es

When I create a new page, it doesn’t load. It also doesn’t work with my existing pages, and the following text appears: ‘, footerTemplateId: ”, footerTemplateContent: ”, mobileMenuId: ’35’, tdbPInfiniteLoadStatus: ‘on’, tdbPInfiniteType: ”, tdbPInfiniteCount: ‘3’, isMobileTemplate: ‘0’, tdbTemplateSettings: [], }; // Set the local storage to show inline the iframe wrapper and the sidebar window.localStorage.setItem( ‘tdc_live_iframe_wrapper_inline’, 1 );

Here are some screenshots.

Screenshot 1

Screenshot 2

The headers also don’t work.

thank you

Post count: 35449

Hello,
Please do some tests:
– try to open only the header in the composer
– try to open only the footer in the composer
If none of the above is working, then the problem is not caused by the cloud header and/or footer, and you need to make sure there is no plugin conflict. For this, please do a test using only tagDiv plugins.
Also, make sure that the theme settings are set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

Post count: 4

Hello,

I’ve done everything indicated, and it still doesn’t work.

Thanks

Post count: 35449

Hi,
Please make a full backup and contact us via email at contact@tagdiv.com, and please provide WP-Admin and cPanel or FTP access.
Thank you!

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