tagDiv Composer not working at all, I get a page saying This page isn’t working

Posted in: Newspaper
Post count: 3

PLEASE HELP!!!!

http://www.pixelescuscatlecos.com/nueva/

tagDiv Composer not working at all, I get a page saying This page isn’t working
screenshot: http://www.pixelescuscatlecos.com/nueva/wp-content/uploads/2021/11/screenshot.gif

I also tried to replace the logo and some of the colors on the website but my changes are not being reflected on the live page.

Post count: 21065

Hello!

I can see that the website is working now.
Did you solve the issue?

Thank you!

Post count: 3

NO!!!!! what you see there is the installed sample!!!!! the editor is not working at all, i have tried all the fixes that you talk about in this forum, i have wasted lots of time truing to make this work to no obey!!! Please resolve this issue now or I demand a full refund, I will ask for support from https://codecanyon.net/ if necessary.

Post count: 35449

Hi NoelM,
I see that you have this problem when you try to edit a page using tagDiv Composer, therefore, the problem can be only by users that have access on your website.
I think that you already try to checked if the problem persists using only tagDiv plugins and you have set all the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/ if yes and the problem is still persisting, then there are other problems, like permissions from hosts, maybe extra code in .htaccess for restriction and so on.
For this situation, please contact on our email address at contact@tagdiv.com and provide wp-admin and cPanel access, also include the link of this topic to can identify you. We’ll check it as soon as possible.
Thank you for your understanding!

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