TagDiv Composer not working when I switched from another theme to Newspaper 9

Posted in: Newspaper
Post count: 1

Hi,

I’ve recently purchased Newspaper 9 theme and installed it to my site, Earlier I was using another theme. All other features are working fine with the theme but when I am trying to Edit any page with TagDiv Composer it is throwing error on that page and page isn’t loading. Can you please suggest what is the issue as the same feature is working fine on my local machine.

Thanks

Post count: 20688

Hi,

It would depend on the error you are receiving. Be sure to check the theme requirements guide carefully, top to bottom
https://forum.tagdiv.com/requirements-for-newspaper/
The code provided at the bottom fixed composer issues in many cases for example.

Are you editing pages built with the tagDiv composer or pages built in a different way? Editing pages that were not created with it will result in problems.

If this is happening for new pages as well, then there is a problem. Please send us admin login at contact@tagdiv.com so we can take a look. Mention what should we do to recreate the issue on your website. If possible provide cPanel or FTP, may be needed for the investigation.

Thanks

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