Hello, can You please help me with tagdiv composer, I can’t save anything, when I click on save it’s just saving for hours and nothing is saved.
Also I can’t access templates (maybe it’s same problem).
Please help me!
I asked the same 4 times the past 1 day in forum and via email also – no reply.
Maybe they acknowledge already the issue and working on it.
screenshots:
the current content hasn’t been created with tagdiv composer ( then what else?! )
https://www.screencast.com/t/ZTvz5XWjj
error at rows…
https://www.screencast.com/t/Qai0w46c
demo install error
https://www.screencast.com/t/XOsvGgkBm
Empty editor space
https://www.screencast.com/t/yfKr2iHkf
error- text behind the template editor:
https://www.screencast.com/t/TaPXMHqvLA6
Maximum upload file size: 64 MB.
<# if ( data.suggestedWidth && data.suggestedHeight ) { #>
Suggested image dimensions: {{data.suggestedWidth}} by {{data.suggestedHeight}} pixels.
All this after the latest theme upgrade – and can not fix the issue – even with theme remove – reinstall..
something really messed up with the update..
Waiting on reply for similar since last Sunday.
Hi
The website homepage is not updating with
https://www.screencast.com/t/4RoAYnf9
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello Vlad,
please check the video with the problem
Thanks,
Matija
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that due to the high amount of support requests anwers can be delayed up to 48hrs !
Thank you !
