Hi,
The TagDiv Composer is not loading when I am editing mobile page. I tried to open in Safari and Chrome result is same.
Please refer to this screenshot https://theavidlearner.com/tmp/error.jpeg
I am using the latest version of newspaper theme. I was just able to edit the page just one time and after that every time I try to edit the page is stuck.
Regards,
Prathamesh
Hi,
I just made few tests on my install and for me this is still working -> https://i.imgur.com/htOuRAF.png
make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Hi,
I don’t have any conflicting plugin installed. Can you please look at the following videos.
1. https://youtu.be/13oxcb4lyPg
2. https://youtu.be/OiVn-4Hsj0E
These videos are the screen recording of steps that I am doing. You will notice that as soon as I update my footer for the mobile page it crashes thereafter.
Regards,
Prathamesh
Hi,
I just made some tests on our mac and for me is working -> https://i.imgur.com/UWi8p2g.jpg maybe there are other problems, we can take a look to this problem if you send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
