tagDiv Composer problem

Posted in: Newspaper
Post count: 5

Hello!

Happy New Year!

Today I updated to 11.4. on this site – zonaburgasbg.

I tried to change the template for a single post with TagDiv Composer and it showed me this – Ooops… Error 404
Sorry, but the page you are looking for doesn’t exist.
You can go to the HOMEPAGE

Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

The same is true of Category Template.

The tagDiv Composer works on the home page.

Best regards!
Ilian Radanov

Post count: 35449

Hi,
Happy New Year!
When this message appear “Errors at columns elements: 3(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this situation we made a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide and you do not get any good results, you can contact use via email and we can investigate the problem on your website.
Let me know the results!

Post count: 83

For first time after good work for 5 years:
after update menu has off-center spaces.
Tring “edit” clikking near live CSS it open “page not found” in editing ,
but anyway you cannot edit anything because it appear error message like attached.
https://www.lavocedivenezia.it/nostre/xtagdiv.jpg

temporarily reverted to old version.
Everything ok with old version

(update theme and plugins in automatic and also manually no changes:
actually waiting for new version of update)

thank you

M

Post count: 35449

Hi MattiaVe,
If you agree, we can inspect this problem, and if you have the possibility to make a staging or to se the website on subdomain, then we can investigate without affecting the live website. If you agree, please contact us on our email address, contact@tagdiv.com provide wp-admin and cPanel access and provide as many details as you can about the problem.
Thank you!

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