Tagdiv Composer shows spinning icon when editing elements

Hi,

I’m running the latest version of the theme (v. 11.5.1) and all of a sudden the TagDiv Composer element editor shows a spinning icon indefinitely. I tried deactivating all plugins except TagDiv Composer but it didn’t work. Any ideas?

Thank you

Hello Anamaria,

Before deactivating the plugins I purged the cache but it didn’t work. I also tried using two different browsers, still nothing.

I remind you that I’m not having trouble saving the page but opening the editor window. When I click Edit Content in TagDiv composer, the editor window opens but I only see the spinning icon and the editor never loads.

I’m not using any special firewall plugin but recently I started a cooperation with Sucuri for server protection. I don’t know if this has anything to do with my problem.

Thank you,
Nick

Hello again,

Maybe I didn’t make myself clear on what is the problem that I face. Please see the screenshot here: https://snipboard.io/hN0syQ.jpg

The spinning icon stays there forever and the editor doesn’t load. But I can add new rows, columns and stuff like that and I can also save the page. Only the editor doesn’t work.

Thank you

Hello again Anamaria,

That tip for the console was a success. Sucuri firewall was blocking access to wpeditor.php. We added it to the allowed url paths and it’s working fine now.

Thank you