Hi Support,
When I try to add an element to a page for example Text With Title then I choose edit content button the window overlay opens blank but is stuck on loading with a circle.
Looking in console there is an error
Failed to load resource: the server responded with a status of 404 () https://www.boxsetter.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home/website/boxsetter.com/
I’ve checked server requirements which is fine memory limit is set to 512MB. I’m using latest theme Version 9.0.1. I’ve tried on Mac using Safari and Windows using Chrome but the problem persists.
Any idea what the problem is here?
Cheers, Sas
Hi,
You could try the solutions from these topics as a first step, they worked for various composer issues
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
If the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin access, as well as FTP or cPanel if possible.
Include a link to this topic in the email.
Thanks
Hi Support,
Unfortunately either fix did not work.
To confirm I have added the following to .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
In wp-config.php file I added:
define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); // increased from 128 to 256
define( ‘CONCATENATE_SCRIPTS’, false );
But it still doesn’t work. I will email you with details to access our site.
Cheers, Sas
Just upgraded form 8.7.4 to latest, deleted Newspaper folder and unzipped new one. Updated all plugins and cleared chases.
Getting this error when Editing Content.
GET https://www.actioninsports.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home/actioninsports/public_html/ 404 (Not Found)
Hi all,
No fix as yet! In our case the path to the web server document root is the same so there isn’t an issue there. I’m checking with support of there is an issue with permissions or perhaps some issue with another plugin. I’ll report back ASAP!
Cheers, Sas
Hi Bananaj,
Thanks for your post it got me thinking and I had the same issue. Mine was caused by a security plugin called WP Defender by WPMUDEV which had PHP execution implemented I had to go into the .htaccess file inside the wp-content folder and simply add this into the file:
<Files wpeditor.php>
<IfModule !mod_authz_core.c>
Allow from all
</IfModule>
<IfModule mod_authz_core.c>
Require all granted
</IfModule>
</Files>
This resolved the issue for me. Hope it helps others out! Thanks again @bananaj
Cheers, Sas
Alrighty, so I figured out what the problem was for me. Support suggested increasing the memory allocation, but that’s not what it was either.
It wasn’t the same as yours ijammedia and Bananaj, but thank you both for posting your solutions here because that helped immensely in finding the solution myself.
My issue had to do with a plugin I was using called “Page Links To” … I thought perhaps it was messing with the .htaccess file, but as it turns out it’s not compatible with Gutenberg (See: https://wordpress.org/support/topic/not-compatible-with-gutenberg/) and so I’m thinking in the new version of TD Composer there was an update in the WPEditor they’re using that’s not compatible with some plugins like Page Links To.
In my case, the fix was to shift to another plugin I found called External Permalinks Redux that is compatible.
Hope that helps someone else!
I know this is relatively old issue, but ijammedia’s recommendation solved my problem as well. WP Defender from WPMUDEV as a security recommendation turned off php execution in the wp-content directory. Make sure to check that first if you are having this issue.
