Hello, everyone.
We have a problem with our theme. When we edit a text block using the Tag Div Editor, it opens the modal, we change the text and when we close it, nothing has changed. We lose what we wrote.
I have tried using several browsers and deleting the cache, without success.
Our website is: https://casaeconstrucao.vivadecora.com.br/
Can you help us, please?
Hello!
The “Column text” and “text with title” elements have a button called “edit content.” If you click on that button, the WP Editor will open, and you can add text/code/shortcode there. Close the WP Editor from X, save the changes from Composer, and view the page to see the changes.
Check this thread to see a possible issue with the shortcode: https://forum.tagdiv.com/topic/wp-editor-stopped-working-in-column-text-block/
Make sure there is no plugin conflict or caching issue.
I hope that helps you!
Thank you!
Hello:
I still can’t get it to work. Here’s exactly what happens: https://qa.paintbox.com.br/vid.mp4
The modal opens normally, but when I add the content it simply ignores it.
I checked the .htaccess, reinstalled the composer plugin, but the problem persists.
Here’s a screenshot of the console errors:https://qa.paintbox.com.br/console.png
Thanks.
Marcus
Hello Marcus!
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also another possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
