Hello, since the last update of the Newspaper theme, I am unable to edit ‘text with Title.’
I tried restoring the theme to a previous version, still, it is not working. It keeps showing loading symbols. I have a screenshot but can’t upload the image here.
Check this link for screenshot.
https://amay.nimbusweb.me/s/share/6189830/wmmvspch6mnngwc4uiik
I have a lot of content using Text with title. please help
Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/problem-with-wp-editor-column-text-module/
Hope that helps you!
Thank you!
I tried all that, still facing the issue. The issue wasn’t there until the last update.
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WP version 5.8.1
WP multisite enabled No
WP Language en_GB
WP Memory Limit 256 MB/request
WP_DEBUG False
Uncaught TypeError: Cannot read properties of undefined (reading ‘then’)
at HTMLDocument.eval (dynamic-blocks.js?71c0:125)
post-edit-1740.js:5 Uncaught TypeError: Cannot read properties of undefined (reading ‘registerPlugin’)
at i.registerPlugin (post-edit-1740.js:5)
at new i (post-edit-1740.js:5)
at post-edit-1740.js:5
at HTMLDocument.<anonymous> (post-edit-1740.js:5)
css:1 Failed to load resource: the server responded with a status of 400 ()
InShot_20211016_070520622-169×300.jpg:1 Failed to load resource: the server responded with a status of 404 ()
css:1 Failed to load resource: the server responded with a status of 400 ()
wpeditor.php:1 Failed to load resource: the server responded with a status of 403 ()
css:1 Failed to load resource: the server responded with a status of 400 ()
wpeditor.php:1 Failed to load resource: the server responded with a status of 403 ()
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
i did that too, deactivated all plugins except tagDiv. still facing it.
I’m having the same issue. Not using cloudways.
Hello!
Please check 1. if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
2. the console, if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
I’ve sent this response to my host (Bluehost). They said all that is updated and asked
“what is mod_substitute?”
Hello @michaelcates!
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host.
Thank you!
Hi Bettina,
There is no system error related to php.ini
Everything works on the staging site but not in production.
also, confirming I’ve tested with adding the following to the htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
and I also tested with all non TD plugins disabled.
wpeditor is still not working.
Hello @michaelcates!
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
i am having the same problem why is there not a solution posted
Hello,
Please check this topic https://forum.tagdiv.com/topic/not-able-to-edit-content-in-column-text-2/
Thank you!
