Tagdiv importer detected an error. the importer will try to reco…..

Posted in: Newspaper
Post count: 5
upluxy
#350032
Jun 2, 2020 at 11:08 pm

hi, when i try to install a new demo, a massage saying ” Tagdiv importer detected an error. the importer will try to recover and continue to install the demo after you click ok on this dialog” appers and the demo dozsn’t insrall correctly, what should i do plz

Post count: 35449
Calin
#350222
Jun 3, 2020 at 5:00 pm

Hi,

I suspect this problem comes from your hosting provider which might do not have enough memory and that’s why that error appears on the frontend when you try to import a demo. I suggest you consult your hosting provider and request to them to increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem persists, try to change the hosting provider to another one. You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup configuration page.

Thank you for your understanding!

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