tagDiv Mobile Theme is deactivating itself randomly

Posted in: Newspaper
Post count: 9

Hi there,

we are using Newspaper + the mobile theme. Funny thing: since the update from 8.7.4 to 8.7.5 (currently running on 8.8.) the tagDiv Mobile Theme Plugin (version 1.1) is deactivating itself randomly. We do not get any warnings or similar within wordpress, it just deactivates itself and we have to switch it on again. This could then work for minutes or hours until it deactivates itself again.

Our site has around 300k visitors a month – so we should normally see a pattern or a trigger that’s responsible for this behavior, but till now we haven’t found out.

We checked the database logs and the server logs – nothing. We also activated debugging – also nothing related to this strange behavior (just a warning we already fixed).

Any ideas what could go wrong? Did you introduce any changes to the mobile theme related to the last updates of the theme?

Server Setup: nginx, easy engine, fastcgi-cache – worked like a charm till the update from 8.7.4 to 8.7.5

Thanks

  • This topic was modified 8 years by webpunks.
Post count: 20688

Hi,

That is most unusual indeed. I never seen this before in relation to the mobile theme plugin. A plugin may deactivate itself if intended by the plugin author, but we did not make such a modification to it. I don’t know what could be the cause of this, also nothing concrete online.
After updating the theme update the mobile theme as well. Theme version 8.8 uses this mobile plugin
https://www.screencast.com/t/LyYLUByWxq
Check the system status panel, see if there are enough resources
https://forum.tagdiv.com/requirements-for-newspaper/
If possible please let us know if you find the cause of the problem.

Thanks

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