The TagDiv is not loading on my home page. I also don’t have the option to open it when I am editing my website — it is not in the top black menu bar.
Any tips?
Hello journeyofresilience,
Ensure that you are using the latest version of the theme and WordPress, check the system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results.
Thanks for your understanding!
I did the above and it still is not working correctly. It’s a jumble of code and the box just sits there spinning.
Hello journeyofresilience,
If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Provide there the link to this conversation so we can quickly identify you. Also, you should provide your CPanel access.
Thanks for your understanding!
