Hi there,
For no reason we can see in the logs of our site, the tagdiv composer has twice deactivated itself today, causing rendering issues.
Any support would be much appreciated.
I came to this forum because of the same issue!! TagDiv Composer deactivated itself on our website last night, and just recently for the second time. What is happening?
Hi Tim and zzboba,
What theme and WordPress versions are you using?
Did you add a new plugin recently, or there were some plugins updated recently?
Can you do some tests using the last theme version Newspaper v11.4.1 and only with the theme plugins to see if the problem persist?
Can you provide some screenshots about the logs errors?
Thank you!
Hi Calin,
The error is that that Tagdiv plugin deactivates, and therefore the site loses page-builder formatting – see attached.
We can obviously reactivate the plugin quick enough. The issue is it did it twice today for no reason we can see from any of the logs, and we did not install a new plugin to cause any sort of conflict. It was out of the blue, and we run a number of sites using Newspaper Theme, so this is a real concern.
The site is http://www.miningmx.com – we are running WordPress 5.9.1, A child theme set-up of Newspaper, version 9.6.1.
If on our staging environment we replace the parent theme with latest Newspaper version, then the entire site breaks, so that is not an option.
Thanks,
Tim
Hi,
Maybe the problem is that you are using an old theme version (9.6.1) with the latest WordPress version and is possible to be parts that are no longer compatible. Now the current theme version is 11.4.1
So, what I can suggest is first to make a full backup for your website and database and after that to update the theme or downgrade the WordPress.
The theme should be updated via FTP, by replacing the old theme with the new one. After that install the theme plugin tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins if you using (social counter, newsletter).
I hope this will help you!
Hello,
our site is running on WP 5.4.9 (kind of stuck there for now since 5.5 broke the pagination) and theme is on 9.2.2 I think. Same problem as OP, theme is a higly customized child which doesn’t work properly since Newspaper changed the file structure that much — yes, both not up to date, but isn’t it strange that the TagDiv Composer deactivated itself twice nearly on identical times on two completely different website?
Regarding the update: I just read the instructions for child theme on the TagDiv website, where it says that all content now gets in “wp-content\plugins\td-standard-pack\Newspaper\”. This can’t be, or can it?
https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks,
Jan
Thanks Bettina and Calin — a full update is on our project list for sure, we already set up a sandbox copy. But it’ll take some time since we’ve developed quite some custom templates, styles and functions.
Thankfully though the Tagdiv composer deactivation didn’t happen again.
