Hi when I try to edit the home page through the TD Composer it just doesn’t load and I get a blank screen, I just updated the theme, and now I can not edit, all plugins have also been updated. Can you please assist at all? Anyone have any suggestions on how I can edit.
Hello !
Can you provide a screenshot of your system status tab ? First step would be to make sure that everything is as in our requirements here:https://forum.tagdiv.com/requirements-for-newspaper/
Also if this does not help I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results !
Thank you !
I have gone through with my host and made sure all the settings are correct and still will not load on my home page when I edit with TS composer the screen shot is just blank with a spinning square in the middle
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.
Thank you !
I had similar problem and the issue is a conflict between TagDiv and the new WP block editor (Gutenberg). If you enable the classic editor plugin, tagdiv loads up fine.
