TD Composer infinite loading, can't edit with the builder.

Posted in: Newspaper
Post count: 3
Digital Team
#395338
Apr 6, 2021 at 11:40 pm

The TD Composer will no longer function when attempting to edit pages. Clicking “edit with TD Composer” leads to an infinite loading page: TagDiv Loading

Tried deactivating all plugins other than the TagDiv ones, multiple browsers, creating new pages, etc. The builder never loads.

Post count: 27744
Anamaria
#395400
Apr 7, 2021 at 12:09 pm

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

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