Hi there,
TD composer is not working when i use td composer to edit my page. It just sits there and spins. Also, I can’t download any cloud templates. I was able to, then halfway through the editing process it just stopped.
I’m still using 9.5 (I’m too scared to upgrade).
Any help would be appreciated.
Thanks!
Hi mockaccino,
This situation appeaser because you are using an old theme version with the latest WordPress version.
As I can see there are only two options:
1 – update that theme to the latest version. -> https://forum.tagdiv.com/how-to-update-the-theme-2/ (use the method from FTP/cPanel also install from newspaper the tagDiv Standard pack.
2 – downgrade the WordPress under 5.5. -> https://increasily.com/how-to-downgrade-wordpress/
Also first you need to make a full backup for your website and database.
Thank you!
Hi Calin,
Ironically I wasn’t game enough to update because it wasn’t working! My plan was to update, but I think this has sped up the process (downgrading WordPress isn’t an option).
So, in theory, all things going well, updating from 9.5 to 11.2 should work?
Will my design of the site be the same or after upgrading will I have to rebuild? I’m guessing that’s one of the possible issues that can happen.
Thank you very much for getting back to me with a solution. It is very much appreciated as I now have an action plan. Have a great day/night!
Hello!
It shouldn’t happen any issue by uploading to the latest version if you have the plugins also up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi Bettina,
Thanks for getting back to me. I will make the preparations in the next few days ie; backing up etc.
Can I keep this thread open until I complete the project?
Have a great day!
Hello!
Yes, we usually do not close the topics.
Have a great day also!
