Each time I save using the TD Composer, it keeps loading and never stops. If I try to cancel, I lose the whole site arrangement. I need urgent help.
Please, help me work fast on this, I have lose the site content 3 times due to this. I cancelled whenever its load for so long and this make me lose the site content.
Contacting the hosting company, the site was troubleshot and he pointed out that the requirement of the theme does not meet the requirement of the host. Please help me look at it.
The site is https://theindexng.com/wp-admin
Hi,
Please do not share your privet credentials on this open forum!
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps, you can ask your host to help you to set the theme requirements.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
I have gone to the system status of the Newspaper theme to work on the requirement. I updated everything that needs an update in the php.ini and the plugin that needs installed. I have no warning on the system status any longer, yet the tagDiv Composer does not save. Please, help me look at it. The client is seriously on me.
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you are using last version of theme, Newspaper v10.3.5
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
I have deactivated all installed plugins aside from the tagDiv plugins yet the problem remains the same. I as well installed the new Newspaper 10.3.5, yet the problem remains the same.
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
