TD Composer Kicks Back Blank Screen

Posted in: Newspaper
Post count: 4

Hey there, I’ve been troubleshooting a broken TD Composer on my site, and I’m having issues nailing down what’s causing the problem.

According to the system status tab, I’ve got all green lights (save for the caching, which I have turned off for the moment), but whenever I try to use the TD Composer to edit a page, I get a loading spinner, followed by a blank screen.

Any idea as to what else I could do here? Here’s my PHP configuration, as I’m assuming it has something to do with that:

Server software
Apache
PHP Version
5.6.38
post_max_size
200M
max_execution_time
900
max_input_vars
2000
SUHOSIN installed
false

I’ve got the most recent version of the theme (9.1), and imported the Old Fashioned demo – which is what I’m trying to edit through the TD Composer.

Let me know what you think, thanks!

Post count: 35449

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you for your understanding.

Post count: 4

Just tried adding that code to my .htaccess file, but no luck. Any other ideas? Like I said, my website already meets all of the requirements as specified in the guide you linked.

Post count: 4

Forget the last post, problem solved! I deactivated the rest of my plugins, I’ll track down which one it was and reply with it once I figure it out.

Post count: 4

Okay, so it looks like the PushMonkey plugin is what’s causing the issue. Temporarily disabling it while editing pages through the TD composer allows me to use it properly. Hope that helps anyone else using it!

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