Hi,
I bought the Newspaper theme of WordPress recently. After making the site online my TagDiv composer is not working. When I click on ‘Edit with TD composer‘ link to try to edit the website it gives me this error:
“This page isn’t working. http://www.rebellionrider.com didn’t send any data. ERR_EMPTY_RESPONSE.” in google chrome and “The Connection Was reset” in firefox
I also tried reinstalling the theme as well as the plugins. Moreover, my site fulfills all the parameters like php.ini, wp-config stated in your documentation. I’ve attached the screenshot of the same within the email which I have sent to contact@wpion.com. Kindly please help ASAP as my website is already online & I may lose a lot of traffic due to the fault in my TD composer.
Hi,
Similar issues were fixed by adding the code provided at the bottom of the theme requirements guide in the htaccess file on the server
– https://forum.tagdiv.com/requirements-for-newspaper/
If the problem remains after adding the code, please send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.
Thanks
Hi, Thanks for the help but even after trying the solution provided by you, my TD composer is still not working and giving the same error as mentioned initially. I’ve sent the email at the id provided by you along with the screenshots of all the settings as well as htacess & user.ini file that I did as per your instructions. Kindly check & provide the solution. Thanks & Regards.
Hi,
Please add this code in the .htaccess file at the end of the file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
And see if the problem is still there.
Thank you .
Hey Calin, Thanks for the reply. Problem is solved now.
