TD Composer Not Working

I have used TD Composer before on other sites with no problem. I recently installed the Art Creek demo and tried to use TD Composer to edit the home page. After clicking “Edit with TD Composer” it just loads the posts page on the dashboard. I have tried to reinstall the theme several times as well as TD Composer and it continues to happen.

I’ve installed the latest version of Newspaper and after some issues, got the City Mag Demo installed.

I then wished to edit the categories on the home page, so I chose TD Composer.

It never loads, the loading gif just spins and spins until finally the page says “wait” or “kill”.

Based on your above suggestions, I have deactivated all plugins not relevant to Newspaper and created a new test page, with the same results.

I’ve just now put in a support ticket to ask about server specs and will report back after they look. I’m posting here, prior to that, since, if the server meets specs, I will then send login as mentioned above.

Thanks.

From support

Dear Tim,

Your server has all the requirements specified in the theme support forum.

Please go through the details given below

————
>> Apache version

root@server ~]# httpd -v
Server version: Apache/2.4.37 (cPanel)
Server built: Oct 29 2018 18:02:12

>> Upon our investigation we found that memory limit satisfies for each php version.

[root@server ~]# grep -i memory_limit /opt/cpanel/ea-php56/root/etc/php.ini
memory_limit = 256M
[root@server ~]# grep -i memory_limit /opt/cpanel/ea-php54/root/etc/php.ini
memory_limit = 128M
[root@server ~]# grep -i memory_limit /opt/cpanel/ea-php70/root/etc/php.ini
memory_limit = 128M
[root@server ~]# grep -i memory_limit /opt/cpanel/ea-php55/root/etc/php.ini
memory_limit = 128M

>> Mysql version

[root@server ~]# mysql
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 483851
Server version: 5.6.41-log MySQL Community Server (GPL)

>> Mod_rewrite module is enabled on your server

[root@server ~]# httpd -M | grep -i rewrite
rewrite_module (shared)
————

Same problem for me now.. just sits there trying to load when before it just acted up trying to save.

Thank you, I have already sent login credentials a couple of days ago.

any updates?

Guys, what about an update??? I’ve sent the email, I’ve asked for an update, but all I get is silence. I love this theme, I’ve even influenced others to buy it, but geez, I’m sitting on my thumbs and can’t move forward. At least let me know the status. Asked with respect, but also running out of patience.

Relax. You didn’t pay for them to setup your site. They are doing it for free and will get to it when they can. If you are so impatient get another theme and see how much help you get.

Thank you so much for the kind words.

They have not set up my site, I have set it up. I have asked that they fix something that is broken, I did not break it. And for the record, I’m happy to pay support some fee if required.

My concern was not that it has not, as yet, been fixed, it is that they have not updated me at all, which is not good customer service. A simple email saying, “we’re working on it”, or a post here would have been sufficient.

email received. Thank you for looking.

In case anyone else has the same issue, the composer works without issue in Firefox, but in Chrome I still get the same issue. So, obviously I’m using ‘Firefox. Had I checked FF, which I didn’t, I’m guessing it would have worked fine days ago. Live and learn.

Hi There, TD Composer or WP Bakery Page Builder doesn’t get work.

Deactivated, deleted and reinstalled both of them but every time when I try to create a new page or try to edit, get a white blank page shown.

Checked the server settings (mentioned @Simion C.) and they’re all fine and also I had before no issue with these modules.

(In the page creation section at the bottom I can’t see any info as well from Bakery modules, but can see its installed)

Please @Simion, I need your help…thanks in advance

NOT: No help on firefox, still the same and adding to .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Now, this gets on the page creation field the modules bakery and “tagdiv” composer but if I click on live edit with “tagdiv”, after loading gets me a white page with no loading or spinning.

• This reply was modified 7 years by fatih.

Hi @Simion,

Thanks for your reply.

For now, the issue is solved from self after a day later.
(Maybe my hosting company had made some changes).

But Thanks Anyway For The Fast Reply.