Dear tagDiv Team,
We are using tagDiv with user name sanjeev. Our Website is https://rashtrajyoti.in.
Few days ago, I raised an issue over mail & forum that tpcomposer isn’t functioning properly and gives an issue while editing the Posts, it shows outdated and gives an option to update (instlly/activate), but once we try to update it, it shows ‘failed’ in front of the feature we try to update. Hence, you have asked us to delete the plugin and manually install through evanto. Today, we did the same and tried updating tdcomposer, td social counter & td cloud library manually. But again it is showing the same error. Screenshot – https://ibb.co/jMfwc59
Requesting you to kindly check and help me to resolve it on priority as the site is LIVE. Can be available for Team Viewer Support too. Thanks.
Awaiting for your active and earliest response,
Neelam, dmneelam5@gmail.com,
Theme User, Site Admin,
Team Sanjeev.
Hello!
We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Please try and let us know the results!
Unfortunately, we are not available on Team Viewer Support.
Thank you for your understanding!
