Today I bought theme Newspaper, so I have the latest version. I am using WP version 4.9.6
I get the following error every time I try to use TD Composer (in page):
http://www.mywebsite.com/beta/wp-admin/post.php?post_id=53&td_action=tdc&tdbTemplateType=page
Error picture >> https://ibb.co/hQGX2y <<
Hello Rok111,
Try to install again the latest version of the theme via FTP way, update all the plugins, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check the results.
Hope this helps and let us know how it goes!
Thanks.
Hi,
I have the latest version of theme, as I said I bought theme yesterday. Theme IonMag is working fine on same server, so I don’t see any problems with system status parameters.
I don’t know what is wrong, but as I see forum I’m not the only one with the same problem.
Hello Rok111,
This error does not seem to be from the theme, sorry! You should try it with another browser and check the results. Also, if the problem is still there, you should contact your hosting provider, tell this problem because the problem seems to happen due to your dedicated server.
Thanks for the message!
Hi Catalin,
I got answer from my Hosting provider GoDaddy and they don’t support your theme (and I have the latest Server). As you probably know, this is one of the largest hosting providers in the world and It’s very weird that they do not support your WP theme.
If you can not ensure that theme works on my server, then your WP theme is It’s useless for me.
The only solution is then to return money for WP theme and to finish this problem?
If you have any other solution, please let me know.
Hello Rok111,
Their response is rather strange, sorry! Please notice that our theme requirements are here -> https://forum.tagdiv.com/requirements-for-newspaper/ If that hosting provider cannot satisfy them, we will give your money back but I doubt this. Please notice that many of our clients are working with this type of dedicated server and they do not have any problems.
Hope this helps and let us know how it goes!
Thanks for your understanding!
I send you more info on your email: contact@tagdiv.com
Replied via email!
