td-menu-background disable on desktop

Posted in: Newspaper
Post count: 37

Hi .. i have this problem

https://imagebin.ca/v/3sMZhaKk8o2X

When i have a skin banner (esterna ads) i see always td-menu-background

td-menu-background are background for Mobile.

Why i see for desktop.

It’s possible disable?

Post count: 20687

Hi,

I don’t quite understand what you are referring to. If you could provide some more details it will be helpful.

Post count: 37
Post count: 20687

I understand now what you mean. In some cases the sliding issue was caused by the rocket loader feature of Cloudflare. This is recommended to be disabled, because it may affect the theme functionality
https://forum.tagdiv.com/cloudflare-cdn/
You could try disabling this in the Cloudflare settings and clear all caching after doing this. The issue should not be happening anymore.

Post count: 37

I don’t use cloudfare

Post count: 20687

Please provide a link to your website if possible,, so we can inspect it.

Post count: 37

wikitesti.com

Post count: 20687

I have inspected the website, but I am not seeing the sliding you mention. I have browsed it for a while and I there is no such issue at the moment. Maybe I am misunderstanding something, please correct me.

Post count: 37

The problem are only with a skin banner.

If the adserver don’t get skin banner … no problem.

Please check the site … again

Post count: 20687

I have checked the website again, for me it look like this
https://www.screencast.com/t/yTxV6yWvwl
Maybe I am misunderstanding something, please try and provide all the details of the issue. What exactly is the problem that is happening and where should we check to see it.

Post count: 37

Now … in my site have the skin. You can check again?

Post count: 37

I have solve in this mode … but i don’t think are correct

.td-menu-background:before {
width: 0%;
height: 0%;
visibility: hidden;
}

Post count: 22421

Hello,

Unfortunately I cannot test this on my end as we do not get the issue. This happens when using cdn or optimization tools with untested options such as wprocket, minification of the css, rocket loader, autoptimize, etc.
We do not recommend any of those tools.

You should add the code in the advanced css section so it only affects the desktop version though.

Thanks.

Post count: 37

I don’t use cdn or optimazzion tool

I have only w3 total cache.

The problem are only for desktop site.

Now the skin are aviable in my site

Post count: 20687

If you use that code the mobile menu modal will look like this
https://www.screencast.com/t/onS68oHa
Instead of like this
https://www.screencast.com/t/5aov8aLsENM
Again I should mention, I see no problem with your website. The menu background is not seen on desktop in our tests.

Post count: 37

the problem is only desktop and only for skyn

see my photo

Post count: 23312

Hello pasqualino77,

Please remove all of the untested plugins (WP Total Cache which is very problematic), remove your code from Custom CSS area, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

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