Delete the td composer plugin and update it with the copy that came with the version 8.7 and reupload the 8.7 version of the theme to your site.
I observed that exists one conflict between td_composer and td_config.php
Didn’t work đ
Hi,
First please reinstall the theme (by FTP is recommended)
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update all theme plugins, the composer and multi-purpose plugins are now version 2.0. Deactivate all other plugins and child theme if used. Clear all caching installed and CDN files if used.
Contact your hosting provider and check with them if there are any issues with the server. Ask them to check error logs and investigate as well if possible.
If there is still an issue, it may not be caused by the theme. You can send us an email at contact@tagdiv.com and provide admin login information. Provide FTP access as well. Also included a link to this topic in the email.
Provide more details about the issue in the email, this will be helpful in the investigation. We cannot recreate such issues in any of our testing, there is no similar problem for most users who have updated the theme.
Thanks
I tried all steps and not working for me. When active td_composer plugin is showed 502 error. always the same thing happens. I rollback for 8.6 version. When fix td_composer plugin i will update this theme.
Hello @jeancesar,
Where did you find the 8.6 version of the theme? I have the same problem over here.
Thanks!
Hello @my-beautiful-europe,
I always keep backups of themes for emergencies.
I got a 500 error when I first tried. Upgraded memory from 40 to 64mb in wp.config that helped and I was also able to complete the upgrade to 8.7.
define( ‘WP_MEMORY_LIMIT’, ’64M’ );
With Server 500 errors it is also good to regenerate .htaccess file to make sure that is not causing an error. Do that by saving the permalinks again before you start the upgrade.
For the record I used CPanel upload and extract to do the upgrade. I used FTP and the Envato Market plugin previously but I think it was the memory config in my situation. 8.6 worked with 40mb and it looks like 8.7 needs 64Mb at least.
