Template update curl problem

Posted in: Newspaper
Post count: 364

When I tried to update my 2 sites first time I’ve got this error – screen – https://prnt.sc/v0ske9
Downloading update from https://cloud.tagdiv.com/wp-content/uploads/2020/09/Newspaper.zip…
An error occurred while updating Newspaper: Download failed. cURL error 6: name lookup timed out

After 2nd, 3d time it was updated.
Does it mean, that it’s my problem or from your side?

Post count: 364

WP bakery doesn’t go with Template update?
It shows me that my license doesn’t allow me to update.
screen – https://prnt.sc/v0sna3

Post count: 364

Finally, I’ve updated new Template, but please explain, what should I do with WP Bakery?
After Template Update I’ve got – Version 6.2.0
Is it ok?
NewsPapert ver. = 10.3.7

Post count: 364

After Template install – block all posts worked with empty Thumbnails (just here – https://prnt.sc/v0t322) – picture told me – go to Setting section to enable Thumbnail –
screen – https://prnt.sc/v0t475
It was not before this update.
is it bug or feature? :-))

Post count: 364

And this top header menu was disappeared after Template Update – https://prnt.sc/v0t511
I set Template page manually to show this menu – https://prnt.sc/v0t5ri
I’ve got 2 sites on the same server.
1 update done smoothly,
2nd with problem.

Post count: 364

After new Template update all my logos were cleared in Template settings – https://prnt.sc/v1lxds

Post count: 364

After Template update activation key was cleared – https://prnt.sc/v264c5
🙁

Post count: 18283

Hello !

Please try and restore your backup and use the manual update as you can see here:https://forum.tagdiv.com/how-to-update-the-theme-2/ Also you can find the latest version of WP-Bakery in the package you will download from Theme Forest.

Let us know the result !

Thank you !

Post count: 364

Good day, Vlad! Thanks for the explanation.
Right now I’ve got Newspaper V 10.3.7
What version of WP Bakery should I have with this version ?
Right now I have after Newspaper update 10.3.7 – Version 6.2.0 of WP Bakery
But it should have 6.4.1

I downloaded Theme from Themeforest – but there is no Plugin folder for WP Bakery -screen – https://prnt.sc/v2yfk8

🙁 Please explain where can I get fresh update?

Post count: 35449

Hi,
Yes, it should be Version 6.4.1 -> https://i.imgur.com/hPLEVtl.png please make sure that you downloaded the full theme package from your themeforest account, there in that package you’ll have inside a folder name plugins and in that folder you’ll get the
plugin, update it from there.
Let me know the results!

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