I can not edit my text in the TagDiv editor. The text editor is not loading, instead it is just a spinning circle/loading animation that never ends.
Please tell me where to mail you the account data, so you can have a look at it.
Thank you in advance.
Hi,
Please make sure that you do not have a plugin conflict, make a test and try only with tagDiv plugins enable to see if the problem persists.
Also if you are using WordPress v5.5 r 5.5.1 make sure that you are using Newspaper v10.3.6.1 or v10.3.7
If there is still a problem, please provide me a link to your website.
Let me know the results.
Thank you!
Hello Calin,
there are only TagDiv Plugins enabled, it is WP 5.5.1 and i have newspaper 10.3.7 installed.
Please tell me how to DM you? Please reply asap, the project is very time crucial.
Hi,
If the problem persists, please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hey Calin – I followed your steps carefully and also installed Enable JQuery Migrate Helper – still the text editor is not working.
Hi,
So you have the last theme version, Newspaper v10.3.7, all the theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and you made a test only with tagDiv plugins enable and the problem with text editor is still persists, then please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
